general office info

Recall Visits

We hope you share in our belief that regular preventive dental health care is a sound investment. While the responsibility for returning for this treatment rests primarily with you, we will provide the service of sending you a written reminder when it is time to return.

At the time of your recall visit please advise the receptionist of any change in the following areas: (1) address; (2) telephone number; (3) health; (4) medication being taken; (5) marital status; (6) employment; and (7) insurance coverage.

Appointments

We work by appointments only, and that specific period of time is reserved especially for you. When it is necessary for you to change an appointment, 24 hours advance notice is requested. This enables us to offer your reserved time to waiting patients. Failure to notify us of your inability to keep your appointment reservation will force us to make a charge for the lost time.

Except in emergency situations, you may expect us to be on time for your scheduled appointment and the same courtesy would be appreciated of you. We are morally obligated to treat emergencies and ask your indulgence under such conditions.

Our receptionists and office manager have been given the responsibility for scheduling appointments, arranging payments, collection of fees, and maintaining accounts. Please consult one of them regarding these matters.

Dental Insurance

Or "Dental Assistance," as it should be called, is designed to help pay part of the cost of dental treatment. Your employer has made this coverage available to you and we will do our best to help you maximize its benefits. Dental Insurance is not designed to pay all of the cost of treatment, but rather to be a partial aid.

Your portion of the fees will be computed at the time of your appointment and this amount is due at the completion of that appointment. Insurance is filed by our office as a courtesy. Any other financial arrangements must be made in advance.

Payment Options

We accept Visa, MasterCard, American Express, and Discover credit cards.

We also offer No Interest Payment Plans Available for Major Care. Contact us for more details.

IT IS OUR RESPONSIBILITY

To render a complete and thorough examination and diagnosis.

To explain our diagnosis in detail so that the patient is fully aware of the conditions of the mouth and the consequences, the alternate methods of treatment, and the required fee for service.

To respect the patient's appointment time and to make every effort to start treatment on schedule.

To complete the necessary treatment in as few office visits as possible by using well-planned appointments.

To treat all patients gently and thoroughly during the course of treatment.

IT IS THE PATIENT'S RESPONSIBILITY

To bring any dental discomfort to our attention immediately.

To respect our time by not canceling or breaking appointments, since each appointment is reserved exclusively for the scheduled patient.

To conscientiously follow home care instructions on dental hygiene.

To return for periodic re-examination visits at such time as is deemed advisable by the Doctor.

To make definite payment arrangements with the receptionists and to abide by these arrangements.